Privacy Policy for Breeze & Hearth

Effective Date: [October 15, 2025]

1. Introduction

Breeze & Hearth ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website [Insert Website URL], purchase our products, or interact with our services. By accessing or using our platform, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information from you:

• Identifying Information: Name, email address, phone number, shipping/billing address, and account credentials (e.g., password).
• Purchase & Transaction Data: Order history, payment method details (processed securely via third-party payment providers), and product preferences.
• Browsing & Usage Data: Information about how you interact with our website, including pages visited, time spent, device type, IP address, and browser information (collected via cookies and similar tracking technologies).
• Voluntary Information: Feedback, survey responses, or information you provide when contacting our customer support.

3. How We Use Your Information

We use your personal information for the following legitimate purposes:

• Process and fulfill your orders, including shipping, delivery, and order updates.
• Provide customer support and address your inquiries, complaints, or requests.
• Personalize your shopping experience (e.g., recommend products based on preferences).
• Send marketing communications (e.g., newsletters, promotions, new product alerts) if you have opted in to receive them. You can unsubscribe at any time.
• Improve our website, products, and services (e.g., analyzing usage trends, fixing technical issues).
• Ensure the security of our platform, detect fraudulent activities, and comply with legal obligations.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. We may share your data with:

• Service Providers: Third-party vendors who assist with our operations (e.g., payment processors, shipping carriers, email marketing tools). These providers are contractually obligated to protect your information and only use it to perform services on our behalf.
• Legal & Regulatory Authorities: If required by law, court order, or to comply with legal obligations (e.g., fraud prevention, tax reporting).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner, subject to this Privacy Policy.

5. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: Request access to the personal data we hold about you or ask to correct inaccurate or incomplete information.
• Erasure: Request the deletion of your personal information, subject to legal or contractual obligations (e.g., retaining order records for tax purposes).
• Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications or contacting us directly.
• Cookie Preferences: Manage your cookie settings through your browser (note that disabling certain cookies may affect website functionality).

To exercise these rights, please contact us using the information provided in Section 8. We may require verification of your identity before processing your request.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server storage, access controls, and regular security audits. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website uses cookies (small text files stored on your device) and similar tracking technologies (e.g., web beacons) to enhance your experience. Cookies help us remember your preferences, track browsing activity, and improve our services. You can manage your cookie preferences through your browser settings, but disabling essential cookies may prevent certain features of the website from functioning properly.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our platform after the update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: hua79154@gmail.com